Technical Help

Cookies and javascript

To be able to access the basket functionality of the site and place orders, you must set your browser to accept cookies from our site. It also enables us to show you your recently viewed products and searches. Read our privacy policy on cookies.

Due to the interactive nature of some parts of the site, we do recommend that you enable JavaScript on your browser to enjoy the full benefits of the site. However, we do endeavour to ensure that the site is still usable if you choose to browse with javascript disabled. If you are experiencing difficulty using any part of the site, please do not hesitate to contact us.

Plug-ins and additional software

In line with our policy on making our site accessible to all, you do not need to download Macromedia Flash or another other plug-in to be able to use the site.

To ensure cross-browser compatibility, our downloadable order invoice documents are in Adobe PDF format, a free reader for which is available here.

Technical support

Please contact us if you have any technical enquiries about the site.

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