Shipping & Delivery

  • Despatch

    The following is our policy on despatch:

    • All orders will endeavoured to be despatched within 5 working days of receipt of order, however this can vary and a more accurate estimate of delivery is given at checkout.
    • All products sold by us are specially made to order, so ALL delivery times quoted are estimated and should be used as a guide only, they are NOT guaranteed. Should you require an order to be delivered by a specific date or sooner than the estimated date given, please contact us BEFORE placing your order so we can confirm if it is possible to fast track delivery. There is no additional charge for fast track despatch.
    • If your order contains items with different estimated dates, then we reserve the right ship when your whole order is ready.
    • If there is a problem with your order preventing us from dispatching, we will normally contact you before the item is due to be delivered.
  • Deliveries

    The following is our policy on deliveries:

    • Deliveries are normally made on the next working day from dispatch but this is not guaranteed and can take up to 5 working days, especially if being sent outside of the UK mainland.
    • All deliveries are sent via a secure courier service or a Royal Mail tracked service.
    • Please ensure that someone is available at your delivery address to accept the goods, as a signature is normally required.
    • All our deliveries are carefully packaged to ensure that your order arrives safely but sometimes our couriers do make mistakes. If you are unable to check your package in front of the delivery driver, please ensure that you sign for the goods as 'UNCHECKED' in the event of having to raise an insurance claim. All damages to goods must be notified to us within 1 working day from receipt or we will be unable to accept liability.
  • Overseas Orders

    The following is our overseas order policy:

    • CatchinColour does not charge customs duties on International shipments or any destination outside of the EU. If any additional customs charges are incurred during your shipment, they are not calculated or monitored by us nor are they the responsibility of CatchinColour.
    • Whilst we do not expect that there will be any additional charges attached to your order, we recommend that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your on-line order with CatchinColour.
  • Delivery Charges

    The following are details of our delivery charges:

    • Delivery charges are on a per order basis and as follows:

      United Kingdom including Northern Ireland:

      • Next Day FREE
      • Before 12 noon £4.95
      • Before 10am £8.50
      • Saturday AM £14.95

      Republic of Ireland:

      • standard £9.95

      Europe (EU) Andorra, Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxemborg, Monaco, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden

      • 14.95

      Europe (Non EU) Albania, Belarus, Bosnia, Bulgaria, Croatia, Cyprus, Faroe Islands, Gibraltar, Iceland, Greenland, Liechtenstein, Macedonia, Malta, Moldova, Norway, Romania, Russia, San Marino, Serbia & Montenegro, Switzerland, Turkey, Ukraine, Vatican City

      • 29.95

      USA and Canada

      • 24.95

      Rest of the World (Where Specified) Algeria, Australia, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, China, East Timor, Egypt, Hong Kong, India, Indonesia, Iraq, Israel, Japan, Jordan, Kuwait, Laos, Lebanon, Libya, Macau, Malaysia, Mexico, Morocco, Myanmar, Nepal, New Zealand, Oman, Pakistan, Palestine Authority, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Tunsia, UAE, Vietnam, Yemen

      • 49.95

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